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INSTALL AI AGENTS THAT RUN YOUR ECOM OPS ON AUTOPILOT

OpsidianAI helps time-poor e-commerce founders install plug-and-play AI agents that handle the boring operational work – so you can focus on growth, not tickets and spreadsheets.

Join the next wave of e-commerce brands automating their ops with AI.

Integrations

OpsidianAI plugs into the tools you already live in – no need to rip and replace your stack.

Shopify logo
Slack logo
Zendesk logo
Google Sheets logo
Woocommerce logo

We connect to your existing stack via secure APIs – no need to move platforms.

Why choose OpsidianAI?

Built for e-commerce ops

We don’t build random chatbots. OpsidianAI focuses on the unglamorous ops work that eats your week – support tickets, order questions and reporting – so your team gets hours back, every single week.

Done-for-you workflows

No prompts, no dashboards, no DIY. We design, build and maintain the agents for you – plugged into your existing stack – so you get the output without adding another project to your plate.

Human review and auto-pilot toggle switches

Safe, controlled automation

Humans stay in charge. We start in “assist” mode, add guardrails, and only automate end-to-end when you’re comfortable. Your data stays in your tools, with clear oversight at every step.

How OpsidianAI works

We keep it simple: understand your ops, design the right agents, then switch them on safely inside your existing tools.

1. Comprehensive ops audit

We map your support, order and reporting workflows, tools and pain points to spot where agents can save you the most time, fastest.

2. Design & deploy agents

We design 1–3 high-impact agents, wire them into Shopify, Slack and your other tools, and test them in “assist” mode so your team stays in the loop.

Human review and auto-pilot toggle switches

3. Optimise, then automate

Once you’re happy with how they behave, we tighten guardrails, automate the boring parts and hand over a simple way to monitor everything.

What you can expect

Fewer repetitive tickets in your inbox so your team can focus on real customer problems instead of copy-pasting the same answers all day.

Clear daily snapshots of orders, support and key metrics, without hunting through dashboards or exporting another CSV.

Cleaner, more consistent ops workflows that don’t live in one person’s head – so you’re less vulnerable when someone’s off or leaves.

Frequently Asked Questions

How quickly can we launch an agent?

After your ops audit, a simple agent (like handling order status questions or drafting support replies) can be live in days, not months. More complex workflows follow once the first wins are in place.


Do I need to understand AI or be technical?

No. If you can explain how your current process works, we handle the design, build and maintenance. Your team just reviews outputs, gives feedback and stays in control.


How do you handle data and security?

Your data stays in your existing tools. We connect via secure APIs and only use the minimum access needed for each workflow. If you have specific security requirements, we’ll cover them in the ops audit.

Ready to Transform Your Business?

Book a 15-minute OpsidianAI ops discovery call and we’ll identify 1 - 3 agents that could save your team hours every week.

OpsidianAI

UK • working with brands worldwide

Get the Opsidian Ops Brief

Occasional emails with real automations, workflow breakdowns and playbooks for time-poor e-commerce founders. No spam, no fluff.

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